The Alabama Law Enforcement Agency's server systems, which are used for Virtual Alabama accounts to log in to nSide, are currently offline.
We're continuing to communicate with ALEA to understand a time frame for bringing the servers back online, but they are not yet able to provide an estimate.
Since we do not have an estimated time frame for resolution, we are in the process of converting users with Virtual Alabama accounts to direct nSide accounts, with new temporary passwords, for anyone needing access today or in the next few days.
or use the live chat on https://v2.nside.io/
for emergency assistance, or to get your account converted for immediate access.